Please click on QS (Quick Support) icon and download to your desktop:

 

TeamViewer QuickSupport

 
gmt to pst
 

 
 This option will be used by your technician.

This option will be used by your technician.

 
 For immediate Video conferencing without any download required we can use a cloud based application called Meet by Google Hangouts, which is designed for HD video meetings.

For immediate Video conferencing without any download required we can use a cloud based application called Meet by Google Hangouts, which is designed for HD video meetings.